I write this because I recently heard a fellow golfer complain about a FootJoy product. Because I havenever, and I mean never, had one incident in which I had a problem that someone at FootJoy wasn't johnny on the spot to assist me with any problems or concerns. I advised this golfer to try contacing FootJoy and relate his problem to them. I assured him that it would be resolved without any problems. That is the faith I have in FootJoy.