So i have a footjoy spider 2 glove..it still has alot of life and the velcro side with FJ logo like the connector tab is what i'll call its is coming unsewn and it still is a good glove...think footjoy will replace it.
ON ABOUT 4 OCCASIONS, I HAVE SENT GLOVES BACK TO FOOTJOY WITH A NICE LETTER OF EXPLANATION. THEY HAVE ALWAS REPLACED FAULTY GLOVES FOR ME. BY THE WAY DEVIN. I SENT 2 MORE WEATHERSOF GLOVES THAT WERE TEARING APART AFTER A FEW ROUNDS. HAVE NOT HEARS FROM THEM ON THOSE 2 GLOVES. ABOUT A WEEK BEFORE I SENT ANOTHER WEATHERSOF BACK AND THEY DID REPOLACE IT.....BUT WITH THE WRONG SIZE. THEY SENT ME A LARGE INSTEAD OF A MEDIUM
Wow, great service if they are able to replace it! I would have just assumed to buy another one.
Like everything else with FJ, just ask nicely. I have never been turned down for a reasonable request.
I would appreciate it devin...where how do u send a glove back
FJ is the best hands down taking care of their customers.
FOOTJOY,,,,,ONLY THE BEST !!!
jcriswell1114: So i have a footjoy spider 2 glove..it still has alot of life and the velcro side with FJ logo like the connector tab is what i'll call its is coming unsewn and it still is a good glove...think footjoy will replace it.
Me too! I got one recently after my first spider glove wore out, and the glove is coming apart at the seam after 3 rounds. I was just going to sew it back myself, but if I can send it back and get a new one that would be even better.
Great Customer Service is a hallmark of FJ - the always do the right thing.
fredcloss: Great Customer Service is a hallmark of FJ - the always do the right thing.
I completely agree. Couldn't say it any better myself!
Hey criswell...did you get your resolution from FJ...were you satisfied??/
Fortunately never had problems with any FJ product. This is the best warranty I can have.
It's really refreshing to see such a large company stand behind the products the way they do. Look's like I am in the right place. Thanks FJ..