xps shoes

xps shoes

    • 112 points
    • Posts: 2
     

    Was excited to get them... had a great fit and was hitting balls in them... very stable... comfort was awesome... However after 30 minutes of hitting balls the boa system on the back of the shoe broke and the laces came loose... I really doubt that it was my power that caused this to fail.... For the price of the shoes, my expectations were a little higher than that. Kind of like buying a bmw with a flat tire... am sure that footjoy will take care of the issue as always... and when that happens they will have another winner.... Just hoping for a quick fix to the issue.

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    Yes this should not happen.  Please call 1(800) 224-8501 tomorrow and they will certainly take care of you.  

     

    Regards,

    DG

    • 112 points
    • Posts: 2
     

    Devin; actually spoke with a rep from the company and a new pair will be here first part of the week... Just another reason FJ is #1.... All the best and everyone should give this shoe a try.

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    I am glad it was taken care of so quickly!

    • 3500 points
    • Posts: 1179
     

    FJ Customer service is definately #1 with these types of issues

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    dzabkar

    FJ Customer service is definately #1 with these types of issues

    Agreed!  Glad to see FJ got this taken care of quickly.

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    You can always trust footjoy because if you have a problem with their products they might fix it
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    Glad you'll be getting your shoes!


    Hope you stick around in the FJ Community, by the way!