help with wheel at back of shoe

help with wheel at back of shoe

    • 18 points
    • Posts: 2
     

    My ability to close the metal lace on my shoes has come to a screeching halt. Not sure if metal wire is stuck or the knob has malfunctioned.

    Any ideas on freeing this up?

    I have not contacted footjoy yet to see if they can replace shoes

  •  

    HI Casey,

    Email FJConsumer@acushnetgolf.com with your issue and they will take care of you.  The Boa System carries a lifetime warranty so they will either fix it or replace the shoes depending on how old they are.

    All the best,

    DG

  •  

    Give Customer Service a quick call. They will be able to tell you if you can do anything or if you need to send them back.

    • 18 points
    • Posts: 2
     

    Thanks Dave--appreciate the advice

  •  

    Again, Devin jumping to the assistnace of another new member to the site.

    Welcome to the community Casey.  I am sure if you stick around you will find plenty of helpful hints and some good humor.