I purchased a pair of ReelFit two months ago, and love the fit. One BIG problem: the cable sticks when I pull the release, and thus the shoe doesn't loosen with out a great deal of effort. The situation has continued to worsen each time I wear them, but after they've sat in my garage for a couple weeks the release works.
I contacted FootJoy and they said they'd send a repair kit, or I could send the shoes to them and the would fix them. I've waited a month and haven't got the repair kit. I'm histant to send them my shoes as I'm not sure when I'll get them back or that their fix would permanently resolve the problem.
I've read that sand sometimes causes the problem.
I live in Colorado so I don't think it's a moisture problem.
I really like these shoes, and just want to fix the release.