Just wanted to report that I've had my putting surface now since early January.
All in all, I am very happy with it. The company is easy to deal with and are friendly. (Kris Piltz (Kris@birdieball.com) or firstname.lastname@example.org are great to work with).
The product is very good and does the job. I have a 13' x 4.5' with stimp speed of 10 with two holes on one end and 11 on the one hole.
It really putts well and are virtually like greens. During windy and cold days that I can't visit the practice surface at the nearby course, this really does the job for me.